Effective Date: January 1, 2026
This Privacy Policy explains how ProPerformance MD (“we,” “us,” or “our”) collects, processes, and safeguards limited business and contact information in connection with research inquiries, account creation, and verified partner interactions. This Policy applies exclusively to research-related communications conducted through our digital platforms and associated systems.
By accessing or engaging with ProPerformance MD’s website or verified partner systems, institutional users and professional purchasers acknowledge the collection and limited use of business-related information solely for account verification, compliance documentation, and transaction fulfillment.
ProPerformance MD does not engage in consumer marketing, direct-to-patient sales, or the collection of personal health information.
Policy Updates
We periodically review and update this Privacy Policy to reflect operational, regulatory, or compliance adjustments. Any updates will be posted with a revised effective date.
Information Collected
To operate securely and maintain compliant access to research materials, ProPerformance MD collects limited business and operational information.
Collected data may include:
- Organization or business name
- Professional contact details (email, phone number, billing/shipping address)
- Account verification information
- Order and logistical details necessary for shipment
- Support communications and compliance-related correspondence
We do not collect personal health data or medical records.
Information Source and Use
We collect and process information to:
- Verify account eligibility and maintain restricted product access
- Process and fulfill research material orders
- Maintain documentation for traceability and compliance
- Facilitate communication related to order status, logistics, and support
- Maintain secure system authentication and operational integrity
Cookies and Technical Tracking
Our systems may use limited session-based cookies for authentication, security, and site functionality.
We do not use cookies for behavioral advertising, retargeting, or consumer profiling.
Technical logs may collect:
- IP address
- Browser type
- Device identifiers
- General geographic indicators for routing and security
These logs are used solely to enhance system security and reliability.
Information Sharing and Disclosure
We disclose limited business and transactional information only where necessary to support operations, compliance, and secure fulfillment.
This may include sharing information with:
- Payment processors
- Secure hosting and IT providers
- Logistics and shipping partners
- Third-party service providers assisting with documentation or compliance
- Corporate affiliates supporting operational workflows
These entities are contractually required to handle information consistent with this Policy and applicable law.
We do not share information with consumer marketing partners and do not engage in behavioral advertising.
Disclosures in the Past 12 Months
In the past 12 months, we have disclosed limited business and order-related information for operational purposes.
| Categories of Information Disclosed | Categories of Recipients |
|---|---|
| Business identifiers and professional contact details | Secure hosting providers, payment processors, fulfillment and logistics partners |
| Order/account metadata for shipment and documentation | Operational service providers supporting order processing and distribution |
| Technical logs for system authentication and security | IT infrastructure and cybersecurity service providers |
We do not use or disclose sensitive personal information to infer characteristics about any individual.
“Sale” or “Sharing” of Personal Information
ProPerformance MD does not sell or share personal information for advertising or cross-context behavioral targeting.
Third-Party Websites
Our website may contain links to third-party platforms. We are not responsible for the privacy or security practices of third-party sites. Please review their privacy policies before submitting information.
Children’s Data
Our website and systems are intended for professional and research use only. We do not knowingly collect information from children under 16 years of age. If you believe a minor has provided information, please contact us for removal.
Security and Retention
We implement administrative, technical, and physical safeguards designed to protect business and operational information. However, no online transmission is entirely secure.
We retain information only as long as necessary for:
- Account access control
- Order fulfillment
- Compliance and audit traceability
- Legal or regulatory obligations
After retention requirements are met, information is deleted or de-identified.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access information we maintain
- Request correction
- Request deletion
- Receive a copy of certain data
- Restrict certain processing
- Withdraw consent where applicable
- Appeal a denied request
To exercise these rights, contact us using the details below. We may require identity verification before fulfilling requests.
We will not discriminate against individuals for exercising lawful rights.
Authorized agents may submit requests with proper documentation of authority.
Complaints
If you have concerns about our data practices, please contact us using the information below. Where applicable, you may also contact your local supervisory authority.
International Users
Information may be processed and stored in the United States. If data is transferred internationally, we rely on lawful transfer mechanisms where required.
Contact Information
For privacy inquiries, corrections, or deletion requests:
ProPerformance MD
PO Box 11
Palm City, FL 34991
Email: orders@properformanceusa.com
Compliance Disclaimer
ProPerformance MD products are manufactured and distributed exclusively for laboratory and research purposes.
We do not collect or process patient health information and do not provide products for human or veterinary administration.
All data handling and communications are conducted in accordance with applicable U.S. privacy regulations governing research-grade materials.