Effective Date: January 1, 2026
OVERVIEW
ProPerformance MD (“ProPerformance MD,” “we,” “us,” or “our”) operates its digital platforms and related systems (collectively, the “Site”) to facilitate access to research-grade materials, documentation, and account services for qualified purchasers.
By accessing the Site or using any related services (collectively, the “Services”), you agree to these Terms of Service (“Terms”).
Research-Only Scope
All products distributed by ProPerformance MD are supplied for laboratory research purposes only. Products are not for human or animal consumption, and not for diagnostic or therapeutic use. No statements on the Site constitute medical advice, dosing guidance, or instructions for use in humans or animals.
If you do not agree to these Terms, do not access or use the Site.
SECTION 1 – Eligibility and Account Responsibility
1.1 Intended Use
Products are offered strictly for lawful research purposes. By placing an order, you represent that you understand and agree to the Research-Only Scope described above.
1.2 Account Verification
We may require information to verify purchaser eligibility and shipping details. We reserve the right to approve, decline, suspend, or terminate orders or accounts at our discretion.
1.3 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Notify orders@properformanceusa.com immediately of any unauthorized access.
SECTION 2 – Research-Only Restrictions
2.1 Prohibited Uses
You agree not to:
- Use any product for human or veterinary administration
- Use any product for diagnostic or therapeutic purposes
- Repackage or re-label products as suitable for medical use
- Make public claims regarding disease treatment, prevention, cure, dosing, or outcomes
- Circumvent verification requirements or applicable laws
2.2 No Clinical Guidance
ProPerformance MD does not provide dosing instructions, treatment protocols, or medical consultation. Any technical information provided is for laboratory reference only.
SECTION 3 – Orders, Pricing, and Availability
3.1 Order Acceptance
All orders are subject to review, availability, and acceptance. We reserve the right to limit quantities, restrict sales, or cancel orders at our discretion.
3.2 Pricing
Prices and product specifications may change without notice. We may modify or discontinue products or Services at any time.
3.3 Taxes
You are responsible for all applicable taxes, duties, and fees associated with your order.
SECTION 4 – Payment and Billing
4.1 Billing Information
You agree to provide current, complete, and accurate billing information and to update it as necessary.
4.2 Payment Processing
Payments may be processed through third-party providers. By submitting payment information, you authorize us and our payment processors to complete the transaction.
SECTION 5 – Shipping and Risk of Loss
5.1 Domestic Distribution
We currently ship within the United States. Shipping timelines and policies are outlined separately.
5.2 Risk of Loss
Title and risk of loss transfer upon delivery to the shipping carrier. You are responsible for proper receipt, handling, storage, and lawful research use of products.
SECTION 6 – Returns, Refunds, and Order Resolution
6.1 Final Sale Policy
Due to product integrity and handling requirements, all sales are final once shipped.
6.2 Cancellations
Orders may be canceled only prior to shipment confirmation.
6.3 Damaged or Incorrect Orders
Report missing, incorrect, or damaged items immediately upon receipt to orders@properformanceusa.com with order details. Resolutions may include replacement or account credit at our discretion.
SECTION 7 – Technical Information and Content
7.1 Informational Use Only
Certificates of Analysis (COAs), specifications, and documentation are provided solely to support research workflows and compliance documentation.
7.2 No Medical Claims
Content on the Site must not be interpreted as medical advice or as claims regarding safety, efficacy, or outcomes in humans or animals.
SECTION 8 – User Submissions and Content
8.1 Prohibited Content
You may not submit reviews or content that include:
- Human use or dosing experiences
- Disease treatment or outcome claims
- Performance, muscle-building, weight-loss, anti-aging, or benefit claims
- Before-and-after representations
8.2 Moderation
We reserve the right to remove noncompliant content and restrict related accounts.
SECTION 9 – Intellectual Property
All Site content, including text, graphics, logos, documents, and software, is the property of ProPerformance MD or its licensors and is protected by applicable intellectual property laws. Unauthorized reproduction or distribution is prohibited.
SECTION 10 – Third-Party Tools and Links
The Site may provide access to third-party tools or websites. These are provided “as is” and we are not responsible for third-party content or policies.
SECTION 11 – Legal Compliance
You are responsible for complying with all applicable federal, state, and local laws governing your purchase and use of products.
SECTION 12 – Disclaimers
12.1 Products Provided “AS IS”
Products and Services are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose.
12.2 No Warranty of Site Operation
We do not guarantee uninterrupted or error-free access to the Site.
SECTION 13 – Limitation of Liability
To the fullest extent permitted by law, ProPerformance MD shall not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages arising from use of the Site or products.
Our total aggregate liability shall not exceed the amount paid for the specific order giving rise to the claim.
SECTION 14 – Indemnification
You agree to defend, indemnify, and hold harmless ProPerformance MD and its affiliates, officers, employees, and agents from claims arising from:
- Your misuse of products
- Breach of these Terms
- Violation of applicable law
- Infringement of third-party rights
SECTION 15 – Changes to Terms
We may update these Terms at any time. Updates are effective upon posting. Continued use of the Site constitutes acceptance of revised Terms.
SECTION 16 – Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
Any disputes shall be resolved exclusively in state or federal courts located in Florida.
SECTION 17 – Termination
We may suspend or terminate access to the Site or Services at any time, with or without cause. Provisions relating to intellectual property, disclaimers, limitations of liability, indemnification, and governing law survive termination.
SECTION 18 – Entire Agreement
These Terms, together with our Privacy Policy and any posted Shipping or Refund policies, constitute the entire agreement between you and ProPerformance MD.
SECTION 19 – Checkout Acknowledgment
By completing checkout, you affirm:
“I understand that all ProPerformance MD products are for laboratory research purposes only, not for human or animal consumption, and not for diagnostic or therapeutic use. I agree to comply with all applicable laws and usage restrictions.”
SECTION 20 – Contact Information
For questions regarding these Terms:
ProPerformance MD
PO Box 11
Palm City, FL 34991
Email: orders@properformanceusa.com